Effective Date: [January 2025]

This privacy policy outlines how Bespoke Home Improvements collects, uses, and protects any personal information provided when accessing or interacting with the website. The protection of personal information is a priority, and all practices adhere to applicable data protection laws and regulations.

Information Collected

Bespoke Home Improvements may collect the following information:

• Personal Identification Information: Such as name, email address, phone number, or mailing address, when voluntarily provided via contact forms or other submissions.
• Technical Information: Including IP address, browser type, operating system, and details about how the website is accessed and used. This information is typically collected through cookies and analytics tools.
• Other Relevant Information: Information provided through enquiries or requests, such as details about home improvement projects, preferences, or feedback.

Use of Collected Information

The information collected is used for:

• Responding to enquiries or requests.
• Improving services and user experience.
• Conducting internal record-keeping and ensuring compliance with applicable laws.
• Providing updates, promotions, or information that may be of interest to visitors when consent has been given.

Cookies and Tracking Technologies

Cookies and similar tracking technologies are used to enhance website functionality and analyse visitor behaviour. These cookies do not collect personally identifiable information unless explicitly provided. Visitors can manage cookie preferences or disable cookies through browser settings. Disabling cookies may affect website functionality.

Data Sharing and Disclosure

Personal information is not sold, rented, or traded. However, information may be shared in the following circumstances:

• With Third-Party Service Providers: For operational purposes such as hosting, analytics, or email communication. These providers are bound by confidentiality agreements and cannot use the information for other purposes.
• Legal Compliance: When required by law or to protect the rights and safety of others.

Data Security

Appropriate technical and organisational measures are implemented to safeguard personal information from unauthorised access, disclosure, or misuse. Despite best efforts, no method of data transmission or storage is completely secure, and absolute security cannot be guaranteed.

Retention of Information

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Once no longer needed, data is securely deleted or anonymised.

Links to External Websites

The website may contain links to external sites. Bespoke Home Improvements is not responsible for the content, privacy policies, or practices of third-party websites. Visitors are encouraged to review the privacy policies of external websites before providing any personal information.

Rights of Data Subjects

Individuals have the right to:

• Access, correct, or delete personal information.
• Withdraw consent where processing is based on consent.
• Object to or restrict certain types of data processing.
• File a complaint with a relevant data protection authority if concerns arise about how personal data is handled.

Requests to exercise these rights can be submitted through the contact methods provided on the website.

Changes to the Privacy Policy

This privacy policy is reviewed and updated periodically. Any changes will be posted on this page, with the “Effective” date reflecting the most recent update. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

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For questions or concerns regarding this privacy policy, please use the contact details provided on the website.